Q&A

Q:What is the MOQ for your product?

If you require one of our existing products, the MOQ is 50pcs. If you would like a customized your own private label, some specific models MOQ is 200 pcs.

Q: Is OEM/ODM available?

A5: Yes, it's available. The OEM specific models MOQ is 200pcs. For details, please kindly contact us .

Q: When can I get the quotation?

A: We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us so that we will regard your inquiry priority.

Q: How do we place an order?

A: Please submit form or kindly send us an email specifying the item, quantity, color or other specification to place an order.

Q: How do we make the payment?

A: We accept Paypal, TT. Please do only pay to the official account authorized by Wealadvance.

Q: How long is the leading time?

A: The delivery lead time is normally 1-3 working days for in-stock, 14-21 days for OEM/ODM.

Q: How would the samples be shipped?

A: We ship via DHL, UPS normally.

Q: What's the warranty for the purchased items?

A: Warranty is one year ( 12 months)